Dear Parents and Student,
Parents please kindly confirm the information regarding the tuition retention, transfer and refund policy to complete the admission process.
1. Tuition retention and transfer Policy
Student(s) can retain/transfer the tuition once per course with an admin fee of 500,000 VND/time.
1.1. Quy chế bảo lưu/ Tuition fee retention policy
The student account fee cannot be retained. Only the tuition fees covering live sessions are retained and transferable in case the student is sick or due to force majeure, and need to be stated in the Student Retention Request Form and submitted to IGSC In which:
The student who attends less than 2/3 of the total sessions per semester will have 100% of the tuition fee retained after deducting the attended lessons’ and student account’s fee (10.000.000 VND per year for Elementary, 7.500.000 VND per year for Middle School).
The student who attends more than 2/3 of the total sessions per semester cannot be retained.
Students are allowed up to 4 excused absences per semester with valid reasons and prior notice to IGSC. Excused absences will not be counted as attended sessions when calculating retention eligibility and will not incur any fees during the retention process.
The retention period does not exceed 12 months and is counted from the time the student completes the process. After this 12 month period, the fee is not refundable, transferable. IGSC process within 03-05 business days.
Parents must complete both steps below for the retention request to be activated:
1. Submit the Retention Request Form to IGSC.
2. Confirm the retention via email before the stated deadline.
If the Parent does not complete the email confirmation, the tuition fee will continue to be charged as scheduled, and the retention request will not be applied.
1.2. Tuition fee transferring policy
Student accounts are non-transferable.
Students will be able to transfer 100% of the live- class fees: after deducting the student account and tuition fees for the number of sessions that students attend, the rest is transferred to the transferee. The transferee will need to pay the remaining balance between tuition fee and transferred amount.
Transferees must meet IGSC's admission requirements (pass the Entrance test) and complete the admission process. The Assignor needs to complete the Student Release and Transfer Form and clearly state the name and information of the transferee.
In case the transferred fee exceeds the transferee’s tuition for the course, the excess amount will not be refunded but can only be carried over to the following course. In case of lack of fees, students need to pay the difference amount.
Transferred students are only allowed to receive the transfer fee of 01 student. They are not allowed to combine transfer fees from multiple students.
Students receiving tuition transfers are no longer subject to transfer reservation policies.
For cases receiving the transfer of IGSC tuition fees from another student, the applicable discount must not exceed 20%.
1.3. Class Change Policy
In case that students want to skip 01 grade above the grade based on the age test, they need to meet all of the requirements below:
Students achieve 90% - Grade A on the previous course.
Students have the passing score for the entrance test of the target grade level.
Parents complete the Academic Acceleration Form and submit it to IGSC.
Student requests are approved by the Academic Department.
In case students want to move up or down a class, parents must pay for the new account for the approved class.
IGSC will only consider the Academic Acceleration Form at the end of the course.
Students transferring classes to a higher or lower grade level need to pay the account fee of the new level.
2. Tuition Fee Return
Student’s tuition fee will not be refunded under any circumstances, unless IGSC has not opened a class suitable for the student's level within 1 semester (equivalent to 5 months), the student will be refunded 100% of the unused tuition fee.
Parents will have to complete the following withdrawal documents: Tuition Fee Withdrawal Request Form, a photocopy of the Citizen Identification Card, Birth Certificate, Receipt or tuition confirmation email/SMS and submit to the Admission Office of IGSC The request will be considered and processed within 07 working days.
Tuition fee will be refunded to the person who made the payment.
I agree to the above terms and conditions stated by IGSC.